Help & Support

We reply within 24 hours, and review reported content within 24 hours as well.

How does BrickX work?

BrickX is free. Sellers list LEGO, and buyers message them or make an offer. You agree on price, payment and handover directly with each other. BrickX never takes payments or commission.

Staying safe

• Meet in busy public places, and bring someone if you can.
• Check the set, seals and pieces before you pay.
• Never pay in advance, or by gift card, to someone you haven't met.
• Keep conversations in BrickX chat so you can report problems.

Reporting and blocking

Tap Report listing on any listing, or Report user on a profile. Tap Block user in a chat, on a listing or on a profile to stop someone contacting you. You can manage blocked people in Account → Blocked users.

Deleting your account

Go to Account → Delete account. This permanently removes your profile, listings, photos, chats and offers.